At Koch Homes, we’ve been enriching homebuyers’ lives for over 70 years with beautifully designed, quality constructed homes in communities all over Maryland. In that time, we’ve learned that the key to delivering ongoing peace of mind is being proactive. That’s why we’ve partnered with Quality Builders Warranty (QBW), a national leader in warranty management. Together, we’ve created a program that combines a rock-solid warranty with proactive maintenance throughout your first year so you can focus on enjoying your new home and leave the routine upkeep to us.
For Service Requests during normal business hours, please contact Connie Fell at email@example.com or 443.321.2923. For after hour emergencies, please contact Nick Smith at 443.955.2519 or firstname.lastname@example.org.
Check back soon for this booklet which will provide you with a wealth of information about your new Koch Home and the home buying process.
Current Homeowners can report service issues through our Service Online Solution, ‘SOS’ portal and receive a response within 24 hours. Emergency issues should be reported directly to Nick Smith at 443-955-2519. Click the Homeowner Guide below for instructions on how to start a repair request.